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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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logster555

August 15, 2026

5  out of  5
rating by logster555
"Michele did a great job as always, thanks"
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Katie Brown

August 15, 2026

5  out of  5
rating by Katie Brown
"State Farm is fantastic. I received a payout on a claim for damages done to my car, within a week. This location in particular is very hands-on. You’re able to speak to a person each time you call. They also touch base with you to ensure your needs are met, and that you are receiving all of the discounts you qualify for. They make me feel like a person rather than a number and a check.
I highly recommend Jared Christie’s office."
We responded:
"Katie, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience with our office and that we could assist you with your claim so efficiently. We strive to provide personalized service and ensure our customers feel valued. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Hughes and Nelson Law

August 14, 2026

5  out of  5
rating by Hughes and Nelson Law
"This is the best insurance company. I would recommend them to anyone. They are a company that cares about their customers and they are local. They are very attentive when there are issues, they are only a phone call away when you need them and you get a live person always. This is truly an impressive company, their rates and coverage are the best out there."
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taylor kennedy

August 14, 2026

5  out of  5
rating by taylor kennedy
"Gracyn made the experience simple and gave me a great quote!"
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Joshua Dickerson

August 14, 2026

5  out of  5
rating by Joshua Dickerson
"Gracyn was very helpful and friendly."
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David G

August 13, 2026

5  out of  5
rating by David G
"Kevin did not hesitate to help me find the answer I needed for my storage unit coverage. Really appreciated his effort and time. Well done, Kevin."
We responded:
"Thank you for taking the time to leave us a review, David! I'm glad we could assist you with your storage unit coverage questions. We appreciate your feedback and are here to help anytime. Let us know if we can help with anything else!"
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Ben Olson

August 11, 2026

1  out of  5
rating by Ben Olson
"Never answer there phones and never follow up!"
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how important it is to be able to reach someone when you need assistance. Our team makes every effort to respond to calls and messages as quickly as possible, though there may be times when we are all assisting other customers and unable to answer immediately. We’re sorry to hear about your experience and appreciate you bringing this to our attention."
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Vyacheslav Dragomir

July 31, 2026

5  out of  5
rating by Vyacheslav Dragomir
"Great coverage, pricing and good people"
We responded:
"Thank you, Vyacheslav, for your review! I'm happy to hear that you're satisfied with our coverage, pricing, and team. We appreciate your support!"
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Kevin Osterberg

July 17, 2026

5  out of  5
rating by Kevin Osterberg
"Michele has been amazing, she really cares and I would highly recommend her to anyone"
We responded:
"Kevin, thank you for the shoutout for Scott! Our office loves being your good neighbor."
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jay zheng

June 21, 2026

5  out of  5
rating by jay zheng
"I just got my insurance from State Farm, Michele is really patient and helpful. She helped me with everything I need and answered all the question I have. Great service!"
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that Michele was able to assist you so well and answer all your questions. We strive to provide great service, and it's wonderful to know you had a positive experience. Feel free to reach out if you need anything else!"
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Debbie Marquez

June 8, 2026

5  out of  5
rating by Debbie Marquez
"Always willing to go above and beyond to assist me!"
We responded:
"Debbie, thank you for taking the time to leave us a review! I'm happy to hear that you feel supported by our team. We always aim to provide the best assistance possible. Let us know if we can help with anything else!"
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GREG CONNER

June 4, 2026

5  out of  5
rating by GREG CONNER
"Michele is an absolute delight & an exceptional representative of the BEST State Farm has to offer! She is beyond responsible, dilligent & incredibly knowledgeable regarding all my insurance needs. Michele is hands down the BEST!"
We responded:
"Greg, thank you for taking the time to leave us such a wonderful review! I'm really happy to hear that Michele has been so helpful and knowledgeable with your insurance needs. We're proud to have her on our team. Don't hesitate to reach out if you need anything!"
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Jay Reiss

May 15, 2026

5  out of  5
rating by Jay Reiss
"Always a pleasure working with the staff at Jared's office but I especially like working with Michelle. She is always super helpful and very quick to respond."
We responded:
"Thank you, Jay! I'm happy to hear that you enjoy working with our team, especially Michele. She truly values providing quick and helpful service. If there's anything else we can assist you with, feel free to reach out!"
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Amber Zornes

May 7, 2026

5  out of  5
rating by Amber Zornes
"The staff were very courteous and very helpful with transitions of my policies. They are very efficient."
We responded:
"Thank you for your review, Amber! I'm happy to hear that our team was courteous and efficient in assisting with your policy transitions. We appreciate your feedback and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Andera Martin

May 6, 2026

5  out of  5
rating by Andera Martin
"I’ve had an excellent experience with Rob. They’ve made what could be a stressful process—adding my teenage sons as new drivers—smooth and straightforward. He took the time to explain our options clearly and helped us feel confident that our kids are properly covered without overpaying.

We’ve also added new vehicles to our policy, and each time the process has been quick, efficient, and hassle-free. What really stands out is their commitment to finding the best coverage for our specific needs. They consistently look for ways to save us money while still making sure we have the protection we need.

It’s clear they genuinely care about their customers and go the extra mile to provide great service. I highly recommend them to anyone looking for reliable, responsive, and customer-focused insurance support."
We responded:
"Andera, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Scott was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Adam Purdy

May 6, 2026

5  out of  5
rating by Adam Purdy
"Michele was very professional. I enjoyed working with her to see if she could beat my current insurance payments. She's very detailed and customer service oriented and prides herself in finding the best coverage at an affordable rate. I recommend working with her if you can. She has strong Integrity and it shows."
We responded:
"Thank you, Adam! I'm glad to hear that Michele provided you with such a positive experience. Her dedication to finding the best coverage and her professionalism are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Jason Cartier

April 24, 2026

5  out of  5
rating by Jason Cartier
"Nice and helpful was fast and correct when I had questions she found the answer much appreciated in the past others made errors and didn't get my needs meant thanks for the great service"
We responded:
"Thank you, Jason! I'm glad to hear that you found our service fast and accurate. It's wonderful to know that we could meet your needs and provide the answers you were looking for. We appreciate your feedback and are here for any future questions or assistance you might need. Thanks for choosing us!"
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Lisa Dinh

March 17, 2026

5  out of  5
rating by Lisa Dinh
"LaMarr was super personable and friendly. He was helpful and he made me feel very comfortable! 5 stars all day!"
We responded:
"Thank you, Lisa! I'm happy to hear that LaMarr made you feel comfortable and provided friendly service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Hassan Tjio

January 28, 2026

5  out of  5
rating by Hassan Tjio
"Scott Zitterkopf was very professional and responsive."
We responded:
"Thank you, Hassan! I'm happy to hear that Scott provided you with professional and responsive service. Our team is dedicated to offering the best experience possible. If there's anything else we can assist you with, feel free to reach out!"
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Tom Homan

January 15, 2026

5  out of  5
rating by Tom Homan
"My experience with State Farm Agent was excellent, very professional and informative.
LaMarr Speights was very personable while being professional and I felt that I was being informed how State Farm could solve my insurance needs immediately without unnecessary sales pitch information. I recommend State Farm Insurance based on this excellent experience.

Thomas I Homan"
We responded:
"Hi Tom, we are thrilled to hear about your excellent experience with LaMarr at State Farm! It's wonderful to know that you found the service professional, informative, and without any unnecessary sales pitches. We appreciate your recommendation and look forward to continuing to provide you with amazing service for all your insurance needs. Thank you for choosing us! - Jared Christy, State Farm Insurance Agent, Spokane Valley, WA"
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Adrian Lemus

January 12, 2026

5  out of  5
rating by Adrian Lemus
"Solid agent"
We responded:
"Adrian, thank you for your feedback! I'm glad to know you consider us a solid choice for your insurance needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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T Shobe

January 6, 2026

5  out of  5
rating by T Shobe
"Friendly, helpful and I highly recommend! 👍🏻"
We responded:
"Thank you, T Shobe! I'm glad you found our service friendly and helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Caleb Langstraat

January 6, 2026

5  out of  5
rating by Caleb Langstraat
"Love this guy really helpful and easy to talk too"
We responded:
"Caleb, thank you for your kind words! I'm happy to hear that you found our service helpful and easy to engage with. If there's anything else you need, feel free to reach out anytime!"
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Cesar Guadarrama

January 5, 2026

5  out of  5
rating by Cesar Guadarrama
"Jared was nice and helpful. He made sure the job was done quick and easy. Definitely five star service!"
We responded:
"Cesar, thank you for your kind words! I'm glad I could assist you and make the process smooth and efficient. Your satisfaction is important to us. If you ever need anything else, feel free to reach out.

- Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
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Deneen Mulvaney

December 24, 2025

5  out of  5
rating by Deneen Mulvaney
"LaMarr was very helpful with getting us quotes and helping us with our insurance needs. Very professional, helpful and knowledgeable. Answered all my questions and concerns."
We responded:
"Thank you, Deneen! I'm happy to hear that LaMarr was able to assist you with your insurance needs. Our team takes pride in being professional and knowledgeable. If you have any more questions or need further assistance, feel free to reach out anytime!"